Privacy Policy - Health Giveback

Last Updated: 5/3/2023

This Privacy Policy explains how Health Giveback, owned by JADE Computer Services LLC (“we”, “us”, or “our”), collects, uses, and shares information when you use our lead generation website (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect information you provide directly to us when you use the Service. This may include:

Personal Information: Name, email address, phone number, and any other information you choose to provide when submitting a request for more information or registering for an account.
Usage Information: We collect information about your interactions with the Service, such as pages viewed, time spent on the site, and other usage data.
Device and Connection Information: We collect information about your device and internet connection, such as your IP address, device type, browser type, and operating system.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your use of the Service and to remember your preferences. This includes information from paid Facebook ads directing traffic to our website.

How We Use Your Information

We use the information we collect for various purposes, including:

To generate and sell leads to our clients.
To respond to your inquiries or requests for more information.
To improve and personalize the Service.
To communicate with you about updates, promotions, and other marketing materials.
To analyze usage patterns and trends.
To comply with legal obligations and protect our rights.

Sharing Your Information

We may share your personal information with third parties, including:

Clients: We share your personal information with our clients, who may use it to contact you regarding the services they offer.
Service Providers: We may share your information with third-party service providers that perform functions on our behalf, such as data analytics and customer support.
Legal Requirements: We may disclose your information if required by law or in response to a legal request.
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Third-Party Phone Calls

When you place a phone call for the services advertised on our website, you will be connected to a different company, not Health Giveback or JADE Computer Services LLC. We are not responsible for the privacy practices of these third-party companies. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by updating the “Last Updated” date at the top of this policy. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected] or 1375 E 9th St, Cleveland, OH 44114.

Your Choices and Rights

You may have certain rights under applicable data protection laws, which may include the following:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Restriction: You have the right to request that we restrict the processing of your personal information.
Objection: You have the right to object to the processing of your personal information under certain circumstances.
Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at the email or mailing address provided in Section 6. Please note that we may require you to verify your identity before responding to your requests.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Third-Party Links

Our Service may contain links to other websites operated by third parties. This Privacy Policy does not apply to these third-party websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our Service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

International Users

If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. By using the Service, you consent to the transfer, storage, and processing of your information in the United States and other countries, in accordance with applicable laws.

Updates to This Privacy Policy

California Privacy Rights

If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act (“CCPA”). These rights include:

The right to know what personal information we collect, use, disclose, and sell.
The right to request the deletion of your personal information, subject to certain exceptions.
The right to opt-out of the sale of your personal information.
The right to non-discrimination for exercising your privacy rights.

European Union Privacy Rights

If you are a resident of the European Union, you have certain rights under the General Data Protection Regulation (“GDPR”) regarding your personal information. These rights include:

The right to be informed about the collection and use of your personal information.
The right of access to your personal information.
The right to rectification if your personal information is inaccurate.
The right to erasure of your personal information, subject to certain exceptions.
The right to restrict processing of your personal information.
The right to data portability.
The right to object to the processing of your personal information.
The right to not be subject to a decision based solely on automated processing, including profiling.

Changes to Your Personal Information

It is important that the personal information we hold about you is accurate and up-to-date. Please keep us informed if your personal information changes during your relationship with us.

Contact Information

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected] Mailing Address: 1375 E 9th St, Cleveland, OH 44114

We will respond to your inquiries as soon as possible and within the timeframes required by applicable law.

Complaints and Disputes

If you have any concerns or complaints about the way we handle your personal information, please contact us using the contact details provided in Section 17. We will investigate your complaint and respond to you within a reasonable timeframe.

If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. Please consult the applicable data protection authority for more information on how to file a complaint.

Do Not Track

Some web browsers may transmit “do not track” signals to websites visited by the user. Our Service does not respond to “do not track” signals at this time.

Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time. If we make any material changes, we will notify you by updating the “Last Updated” date at the top of this policy. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about our privacy practices.

Governing Law and Jurisdiction

This Privacy Policy and any disputes arising out of or relating to it or your use of the Service will be governed by the laws of the jurisdiction in which JADE Computer Services LLC is located, without regard to its conflict of law provisions.

Severability

If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Privacy Policy will otherwise remain in full force and effect and enforceable.

Entire Agreement

This Privacy Policy constitutes the entire agreement between you and JADE Computer Services LLC with respect to the subject matter hereof, and supersedes all prior or contemporaneous agreements or understandings, whether written or oral, with respect to such subject matter.

No Waiver

Our failure to enforce any part of this Privacy Policy shall not constitute a waiver of our right to later enforce that or any other part of this Privacy Policy. No waiver of any provision of this Privacy Policy shall be effective unless in writing and signed by the party against whom such waiver is sought to be enforced.

Assignment

We may assign our rights and obligations under this Privacy Policy to any third party, at our sole discretion, without notice to you. You may not assign or transfer your rights and obligations under this Privacy Policy without our prior written consent.

Survival

Any provisions of this Privacy Policy that, in order to fulfill the purposes of such provisions, need to survive the termination or expiration of this Privacy Policy, shall be deemed to survive for as long as necessary to fulfill such purposes.

Headings

The headings used in this Privacy Policy are for reference and convenience purposes only and shall not be considered in construing or interpreting the provisions of this Privacy Policy.

Interpretation

In this Privacy Policy, the words “include,” “includes,” and “including” shall be deemed to be followed by the phrase “without limitation.” All references to “we,” “us,” “our,” or similar terms shall be construed to refer to JADE Computer Services LLC and Health Giveback.

Contacting Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us using the contact details provided in Section 17. We are committed to working with you to resolve any issues or concerns you may have about your privacy and our handling of your personal information.

Acknowledgment

By using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any provision of this Privacy Policy, please discontinue your use of the Service immediately.

Updates and Amendments

We reserve the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the revised policy on our Service, and we may also notify you by other means, such as email. Your continued use of the Service following any updates or amendments to this Privacy Policy constitutes your acceptance of those changes.

Language

This Privacy Policy has been prepared in English and may be translated into other languages for convenience purposes. In the event of any discrepancy or inconsistency between the English version and any translated version, the English version shall prevail and control.

Third-Party Services and Content

Our Service may display or make available content, data, information, applications, or materials from third parties (“Third-Party Content”) or provide links to certain third-party websites. We do not control, endorse, or adopt any Third-Party Content or websites, and we make no representation or warranty of any kind regarding such content or websites, including but not limited to, their accuracy, completeness, appropriateness, or non-infringement. Your use and access of Third-Party Content and websites are at your own risk and subject to the terms and conditions of use for such content and websites.

No Legal or Professional Advice

The information contained in this Privacy Policy is provided for informational purposes only and should not be construed as legal, professional, or other advice on any subject matter. You should not act or refrain from acting on the basis of any content included in this Privacy Policy without seeking appropriate legal or other professional advice on the specific facts and circumstances at issue.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall JADE Computer Services LLC, Health Giveback, or their respective affiliates, directors, employees, or agents be liable for any special, indirect, incidental, consequential, or punitive damages, or any other damages of any kind, arising out of or in any way connected with your use of the Service, including but not limited to, any errors or omissions in the content of this Privacy Policy, even if advised of the possibility of such damages.

Indemnification

You agree to defend, indemnify, and hold harmless JADE Computer Services LLC, Health Giveback, and their respective affiliates, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including but not limited to attorneys’ fees) arising from or related to your use of the Service or your breach of any provision of this Privacy Policy.

Force Majeure

We shall not be liable for any failure or delay in the performance of our obligations under this Privacy Policy due to events beyond our reasonable control, including but not limited to, acts of God, war, terrorism, civil unrest, strikes, lockouts, labor disputes, equipment or facilities shortages, natural disasters, epidemics, pandemics, or any other similar events.

Notice for California Residents

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.

Notice for EU Residents

If you are a resident of the European Union, you have the right to lodge a complaint with the appropriate data protection supervisory authority in your country if you believe that our processing of your personal information is not in compliance with applicable data protection laws.

Contact Information for Data Protection Authority

For users located in the European Union, the contact information for the data protection authority in your country can be found by visiting the European Data Protection Board’s website at: https://edpb.europa.eu/about-edpb/board/members_en.

We encourage you to contact us first if you have any concerns or complaints about the way we process your personal information, as we are committed to working with you to resolve any issues or concerns you may have about your privacy and our handling of your personal information.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with this Privacy Policy and address any questions or concerns you may have about our privacy practices. If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact our DPO at the following email address: [email protected].

We may modify this Privacy Policy at any time at our sole discretion, and any such modifications will be effective immediately upon posting on the Service. Your continued use of the Service following any modifications signifies your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Notification of Changes

If we make any material changes to this Privacy Policy, we will notify you by posting the revised policy on our Service, and we may also notify you by other means, such as email. The date of the most recent update will be displayed at the beginning of this Privacy Policy.

Consent

By using the Service, you consent to the collection, use, disclosure, and sharing of your personal information as described in this Privacy Policy. If you do not agree with any provision of this Privacy Policy, please discontinue your use of the Service immediately.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Service.

Business Transfers

In the event that JADE Computer Services LLC or Health Giveback undergoes a business transition, such as a merger, acquisition, or sale of all or a portion of its assets, your personal information may be among the assets transferred. You acknowledge and consent to such transfer in these circumstances.

Questions and Feedback

We welcome your questions, comments, and concerns about this Privacy Policy and our privacy practices. Please send us any and all feedback pertaining to privacy, or any other issue, at the contact information provided in Section 17.

This Privacy Policy was last updated on the date indicated above. We reserve the right to change this Privacy Policy at any time, and your continued use of the Service constitutes your acceptance of any such changes.

Children’s Privacy

Our Service is not intended for or directed at children under the age of 13. We do not knowingly collect, use, or disclose personal information from children under the age of 13. If you are a parent or guardian and believe that we may have inadvertently collected personal information from your child, please contact us immediately at the contact information provided in Section 17, and we will take appropriate steps to delete such information from our records.

International Users

Our Service is operated from the United States, and your personal information may be transferred to, stored, and processed in the United States or other countries that may not offer the same level of privacy protection as your country of residence. By using our Service, you understand and consent to the transfer of your personal information to the United States and other countries as described in this Privacy Policy.

Cross-Border Data Transfers

We may transfer your personal information to countries other than the country in which you are located. These countries may have different data protection laws than your country, and we will take appropriate measures to ensure that your personal information is treated securely and in accordance with this Privacy Policy when transferring your data.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, as well as the applicable legal requirements.

Your Responsibility

You are responsible for maintaining the accuracy of the personal information you submit to us. If your personal information changes, or if you no longer desire our Service, you may correct, update, amend, or request deletion of your personal information by contacting us at the contact information provided in Section 17. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s website. We strongly advise you to review the privacy policy of every website you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

How We Protect Your Information

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Sensitive Personal Information

We ask that you not send us or disclose any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through the Service or otherwise to us unless specifically requested.

Testimonials

We may display personal testimonials of satisfied customers on our Service. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at the contact information provided in Section 17.

Social Media Features and Widgets

Our Service may include social media features, such as the Facebook Like button and widgets, such as the Share button or interactive mini-programs that run on our Service. These features may collect your IP address, which page you are visiting on our Service, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Service. Your interactions with these features are governed by the privacy policy of the company providing them.

Security Breach Notification

In the event that your personal information is compromised as a result of a breach of security, we will promptly notify you in compliance with applicable law.

Accessibility

We are committed to ensuring that our communications are accessible to people with disabilities. To make accessibility-related requests or report barriers, please contact us at the contact information provided in Section 17.

Acknowledgment of This Privacy Policy